Customer Service Account Support Representative - Concord

Entry-level opportunity to be the liaison between clients, vendors, and their internal teams!  This opportunity is perfect for someone who thrives in a customer service focused position.  Responsibilities include but not limited to:

• Manage and respond to customer questions, concerns, and inquiries.
• Process and verify customer orders are accurate.
• Answer incoming calls for new customer orders.
• Assist with credit or billing concerns.
• Work closely with the team to improve processes and procedures.
• Oversee multiple projects at the same time

Qualified candidates should have:

• Strong organizational skills
• The ability to meet deadlines
• Superior customer service skills
• Self-starter
• Team player
• Proficiency with MS Office

This client has excellent benefits including fun company outings and your birthday off to celebrate you!