Our manufacturing client located in Sanford, ME is seeking an experienced Product Innovation Program Manager!  The ideal candidate should have 10+ years of product engineering experience within a manufacturing environment and 5+ years in a leadership role.  Salary range is $100k-$120k.

Benefits of the Product Innovation Program Manager:

• Health Insurance
• Paid Time Off
• Paid Holidays
• Retirement

Requirements of the Product Innovation Program Manager:

• Bachelor's Degree in Engineering
• Minimum of 10 years product engineering experience within a manufacturing environment
• Minimum of 5 years experience in a leadership role
• Project Management Certification
• Knowledge of StageGate process

Responsibilities of the Product Innovation Program Manager:

• Drive future innovative product solutions
• Identify, develop, and commercialize new products from concept to implementation
• Focus on customer solutions to increase sales and reduce costs
• Provide competitive product analysis
• Support strategic brand initiatives
• Develop annual budgets
• Utilize Lean tools and concepts to identify and eliminate waste
• Work closely with customers, sales, marketing, operations, engineering, quality, and finance teams

DIRECT HIRE
Our client is looking for a Director of Production and Quality Assurance who thrives making decisions and solving problems quickly in a fast paced environment where customer satisfaction is #1!  In this creative environment, the right candidate will always be looking for ways to improve processes and structure as this business is continuing to grow by leaps and bounds! 
Benefits of the Director of Production and Quality Assurance:

• Competitive Pay
• Perfect combination of working independently but also collaboratively with the team
• Health Insurance
• Paid Time Off - Vacation and Holidays
• 401k

Requirements of the Director of Production and Quality Assurance:

• Work history in light manufacturing, digital printing, packaging or related field
• Direct experience managing a team
• Ability to work independently as well as collaboratively
• Experience with process focused workflows
• Comfortable using technology to improve quality and efficiency

Responsibilities of the Director of Production and Quality Assurance:

• Work closely and collaboratively with the team to evolve their "zero defect" processes
• Lead and grow the teams responsible for producing, packaging, and shipping the products
• Develop the quality team and be instrumental in creating the most efficient processes to ensure completed products meet customer expectations for quality, and package/kit as needed as well as ship and track them.
• Utilize and continue to evolve the digital order management systems which drive their workflow and quality processes.

1st and 2nd Shift available    HAVE FRIDAYS' OFF - THIS IS A 10 hour day Monday through Thursday Schedule
Joining this  highly regarded company for its contribution to pediatric medical equipment you will be contributing to the production of products that help children survive and get healthy again.   
As a Machine Operator your responsibilities will be to perform a variety of production tasks to include bonding and assembly of medical products, kitting, filling, packing, and inspecting in a fast-paced production environment.  This role will also include a variety of duties to include  set-up, operating, and maintaining production equipment    As the machine operator, this position adjusts machine settings according to specifications for efficient production of product. 
The most successful candidates are technically inclined, have good manual dexterity and be able to speak read and write the English language. 
Text "DOVER MACHINE OPERATOR"  to 603-742-8325 or call us for more information.      You do not need a resume to apply. 

INSIDE ACCOUNT MANAGER
The Company:  This is the forever company you’ve been looking for.    Employees here work well together, they chase the same goals and feel a sense of purpose.    This manufacturer in Hampstead is a smaller location of their global reach making you feel like family. 
What the job will entail.
Responsibilities include working cross functionally with manufacturing, and sales to facilitate long lasting relationships with customer base.  

• Serve as point of contact for receiving and processing customer orders.
• Effectively communicate internally and externally and work to resolve any issues; with team members, customers and  production staff.
• Liaison with manager on new customer information gathering process as requested by the Sales Representative.
• Determines Job urgency and priorities to satisfy customer requirements
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Maintains statuses on assigned customer open order reports for management reporting.
• Prepares and sends quotations, following signatory and approval procedures, to customers and appropriate customer                sales representatives.
• Quote follow up on all orders.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives
• Remediate transaction discrepancies.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory

Immediate Direct Hire opening with excellent benefits.      Check out our website for more great direct hire positions. 

Direct Hire!

Our client is looking to add to their team!  This dynamic group is looking for a qualified Accounting Assistant that has a previous accounts payable background.  In this role, you will be:

• Process payments
• Perform day to day transactions
• Reconcile accounts
• Assistance with accounts receivable when needed

Qualifications:

• Previous accounts payable experience
• Proficient with MS Office
• Strong attention to detail

Direct Hire!

Responsibilities:

• Utilize MRP to plan, prioritize, schedule, continuously improve, and control activities required to accurately meet the Sales, and Operations Plan (SOP).
• Develops and communicates daily schedules for production departments under scheduler’s control and prioritizes requirements.  Monitors production’s performance to schedules.
• Creates and plans production work orders to support Sales Orders.
• Contributes to the Sales and Operations Planning Report, attends SOP meeting.
• Acts as the data steward for planning and scheduling related ERP parameters.
• Responds to new customer orders and changes to existing customer orders by taking steps to ensure the order information is communicated to all departments and individuals involved.
• Responsible for the accurate and timely closing of jobs to ensure accurate WIP inventory.
• Makes every effort to focus on doing-it-right to make sure the customer is satisfied.
• Investigates work order variances and develops corrective actions to address.
• Provides value to customers by using Lean tools and concepts to identify and eliminate waste in all forms. 
• Other duties as assigned.

Required Qualifications:

• BS Degree in Business Administration OR Associates Degree and five (5) years’ experience as a planner for a manufacturing facility.
• 3-5 years of working expertise with MRP/ERP systems in a manufacturing environment.
• Strong customer service and interpersonal skills with the ability to work with all levels of an organization
• 2+ years of scheduling in Epicor preferred
• Knowledge and experience with multi-level bills of material and associated routings

Gate/Fence Field Service Technician
Company with over 4 decades in fence, vinyl fabrication and gate security industry of respected business relations throughout NH, ME and MA.
Individuals interested in the electronic and mechanical industries in a recession proof career will have the opportunity to learn a trade and succeed with an employer that will reward you for your reliability and dedication. This employer will train you on their product line, and installation processes and customer information.
Responsibilities will include installation, integration, troubleshooting, maintenance and repair and programming of security gate access and video systems for industrial, government, residential and commercial property sites.
. Work with team or individually for onsite technical calls travel in company vehicle throughout NH and Southern ME.
. Install, program, maintain and repair location access systems.
. Install conduit and effectively run cable/wire for electrical connectivity.
. Program remote and onsite access units.
. Provide customer service and train customers on use and re-coding for units.
Successful candidates should possess mechanical and electronic acumen and education or job experience in a technical electro mechanical field. Ability to explain technical instructions to non technical customers. Comfortable with customer service processes. Professional presence and an interest in growing in a career. Leadership progression available.
Please feel free to contact us for more information.
Job Type: Full-time
Salary: $22.00 - $30.00 per hour
Schedule:

• 8 hour shift
• Day shift

DIRECT HIRE
Company:    A national leader in capital equipment for the commercial office   State of the art technical facility and video demonstration area to assist customers with full understanding of start up programming, preventative maintenance and self repair.     This company will thoroughly train you on their product operations. This is a great position for someone that has a passion for electronic or computer assembly and repair.   
Technical Support Representative Duties/Responsibilities:

• Identifies, investigates, and resolves users problems. 
• Fields support calls, chat, email, and/or other communication from users with inquiries such as connectivity, printing, and similar concerns.
• Consults with users to determine steps and procedures taken to identify and resolve the problem.
• Applies product knowledge - (Will Train)
• Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
• Collaborates with other staff to research and resolve problems.
• Maintains knowledge of technology innovations and trends.

Experience:  
Some interest in electro and mechanical design or computer hardware
Ability to provide instruction over phone and email

Work from home opportunity through August with the possibility of extension!  Part-time initially (20 hours) with the possibility of 40 hours starting in June.
In this role, the Program Support Assistant will be responsible for current and historical student record-keeping within the Registrar’s Office, along with designing forms and processes to obtain needed information from students. This individual will be the primary frontward facing member of the Registrar’s Office, interacting directly with students, faculty, and staff to assist them with their needs and connect them with the appropriate resources.
Qualifications
Associates degree; 3-5 years experience

• Customer service experience, preferably in a higher education environment
• Ability to effectively manage competing priorities in a fast-paced work environment
• Effective communication and writing skills.
• Analytical, organizational and interpersonal skills.
• Strong organizational skills, attention to detail, ability to work independently, and function professionally under pressure.
• Ability to work effectively as a team member and interact with diverse individuals.

​Our employee focused client located in Portsmouth is looking for an experienced Program Manager to join their team!  Flexible time off policy, team focused environment, and other excellent benefits await you!
Benefits of the Program Manager:

• Competitive salary ($90k-$100k)
• Flexible paid time off policy
• Health Insurance
• 401k
• Team/Collaborative environment

Requirements of the Program Manager:

• Ability to travel on occasion
• Bachelor's degree and 3+ years project management experience
• Knowledge of banking, retail, construction industry preferred
• Expert knowledge of MS Excel
• Excellent mediation and communication skills
• Exceptional organizational skills

Responsibilities of the Program Manager:

• Lead and manage multiple projects at the same time
• Facilitate overall project scope through beginning and end
• Maintain communication flow between all parties involved on each project
• Write proposals
• Present project ideas to all parties

This established mid sized company has shuffled positions in the new year due to promotions and offers this role to candidates that are looking to be appreciated for their contribution, have a desire to grow with a recession-proof company and a company that stands behind its mission for customer satisfaction, integrity and superior employee relations with a recognition for work/life balance.
Duties include, management of technical operations division performed by field service technicians servicing northeast regional clients.

• Assist all electro-mechanical technicians with customer deliverables and satisfaction.
• Maintain installation and service windows according to market goals.
• Guide help desk representatives with troubleshooting and escalated calls.
• Development of effective procedural issues to achieve company mission for clients retention.
• Improve and maintain inventory control procedures in coordination with warehouse management, service tech ride alongs, and training both staff and clients for new product introductions.
• Coordinate all executive management directives involving budgets, growth trajectory and new product lines.
• This position is a cross functional role within the company and is part of a greater team involved in the company's strategic planning, financial trajectory and organizational collaboration.

Successful candidates would be able to offer leadership experience and electro-mechanical acumen as well as a flair for business to business relationships and diplomacy.

Our client is looking for an Operational Excellence Manager that thrives in a role that is highly visible and hands on!  In this leadership position, you will be responsible for implementing solutions for manufacturing and administration, perform/lead operational activities to achieve and enhance the designed output of production and business systems.  You will lead continuous improvement efforts which in turn will yield high results through all departments.  Additional responsibilities include but not limited to:

• Develop and incorporate key operational benchmarks into work activities, fostering an environment of continuous improvement and root-cause analysis techniques to drive improvements.
• Lead problem solving teams and Kaizen events to improve operational performance
• Conduct experiments related to improving processes to achieve yield and throughput for more efficient and effective production, identify equipment and process flow bottlenecks.
• Leverage data to drive continuous improvement
• Measure process improvement performance against targets.
• Support an operating culture that promotes involvement, communication, accountability, and passion for excellence.
• Coach and practice strong and disciplined LEAN methodology to enable focus on process improvement and waste elimination.
• Direct supervision of assigned employees including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Provide project management oversight to ensure that all projects are delivered on-time, within scope and budget.
• Develops annual budget for the department
• Coordinate manufacturing launch for new or revised products
• Ensure the Operational Excellence (lean) methodology is utilized to drive sustainable manufacturing and business process improvements that optimize capacity, reduce lead-time, minimize inventories, maximize fill-rates, process flow, and productivity.
• Lead facility design and layout projects with Engineering and Manufacturing teams. This includes creating a project plan to coordinate equipment moves throughout the facility to match the facility design and future state value stream map.
• Plan work schedules, expenditures, attend meetings, and prepare monthly reports as required, ensuring effective communication of ideas, information, and issues to appropriate stakeholders.
• Responsible for leading projects of varied scope, which include overseeing the department personnel in the implementation of new or modified equipment, products, or processes.

Qualified candidates should have 8+ years' experience, BS degree, and proven leadership experience.

Local manufacturer is looking to add to their team! Orders are flowing in so they need a few extra hands. These positions are temp to hire! This position requires strong attention to detail, following instructions, process material orders, keep accurate records, examine product for defects, and more! Will train for the right person!  Qualified candidates must be able to be on their feet for 8 hours.