​Job Overview
As the hiring partner for a national supplier of paper processing equipment we are now accepting resumes for the following dynamic role.
In this role, you will be the frontline ambassador for their company, providing technical support. Your responsibilities will include addressing client inquiries, troubleshooting technical hardware and machine programing issues, and ensuring customer satisfaction through effective communication and problem-solving. The ideal candidate will possess strong interpersonal skills, technical aptitude, and a proactive approach to client service. The service team will provide a fast track training program to familiarize you with their product lines.
Responsibilities
This role is perfect for someone with a background in electromechanical, HVAC, automotive, computer repair, or industrial maintenance who wants to transition into a technical support role where you guide customers through solutions over the phone instead of physically taking equipment apart.
You’ll use your hands-on knowledge to diagnose issues, walk customers through fixes, and deliver an outstanding service.

• Provide technical support and customer service to clients and resellers
• Troubleshoot mechanical and electrical issues over the phone and via remote support tools
• Guide customers step-by-step through diagnosing and resolving equipment problems
• Build strong customer relationships through professional, solutions-focused communication
• Manage and prioritize service tickets and incoming support requests
• Collaborate with internal teams to resolve complex technical issue
• What We’re Looking For
• Hands-on experience in:
• Electromechanical systems
• HVAC / refrigeration
• Automotive repair
• Computer / electronics repair
• Industrial maintenance
• Strong troubleshooting and diagnostic skills
• Excellent customer service and communication skills (phone-based support is key)
• Ability to explain technical issues clearly to non-technical customers
• Strong problem-solving and critical thinking ability
• Comfortable working independently and managing priorities
• Proficient with Microsoft Office, email, and remote support tools

This role comes with a generous benefits package and a team culture that celebrates you and your success. Many employees have worked for this company for over 20 years.

Join the Team That Helps Americans Travel the World!
Join the National Passport Center in Portsmouth, NH, as a Passport Support Associate II! Earn $21.71/hr (2nd Shift) or $21.28/hr (1st Shift) plus $5.09/hr in benefits credit while assisting with data entry, document processing, and customer service. Enjoy paid federal holidays, health benefits and/or 401a plan, and full-time 1st shift (limited openings) or 2nd shift hours with a stable, professional team.
This is a key federal facility responsible for processing and issuing U.S. passports. This is a great opportunity to build a career in a respected government environment with steady hours, strong benefits, and long-term potential.
Compensation & Benefits

• $21.28 per hour - 1st shift
• $21.71 per hour - 2nd shift
• Additional $5.09/hour contributed to a interest accruing retirement account or applied toward health insurance premiums
• Paid Federal Holidays, Vacation, and Sick Time
• Full-time, steady schedule - Various shift options available

Your Responsibilities

• Application Processing: Open, review, and process passport applications following federal guidelines
• Photo & Booklet Assembly: Match and seal photos into official passport booklets
• Data Entry: Input applicant information accurately into secure systems
• Customer Service: Provide professional, friendly assistance to applicants
• Document Verification: Confirm authenticity of identification and supporting materials
• Quality Control: Review completed applications for accuracy and compliance
• Collaboration: Work with team members to meet daily processing goals
• Confidentiality: Handle sensitive information per federal privacy and security standards

Qualifications

• U.S. Citizenship (required)
• High School Diploma or GED (required)
• Minimum 2 years of office or administrative experience
• Computer and data entry skills
• Excellent attention to detail and organization
• Ability to lift up to 45 lbs and rotate between clerical stations
• Must pass government background, credit, and security clearance requirements

Why Work With McIntosh Staffing Resources
As your career partner, we offer more than a job — we offer opportunity. Our team supports your goals every step of the way, ensuring a positive, professional experience and a workplace you’ll be proud to represent.

As the hiring partner for NH's largest academic institution, we are seeking an Information Support Technician to support the Admissions Office and play a key role in student recruitment, communications, reporting, and CRM management.
This is an excellent opportunity for someone who enjoys working with data, technology, and people while contributing to a student-focused campus environment.
What You'll Do

• Manage and maintain admissions data within a CRM system
• Generate reports, dashboards, mailing lists, and recruitment data
• Coordinate email, text, and print communications for prospective students and families
• Create and manage event registrations and communications
• Support admissions campaigns and recruitment initiatives
• Assist with quality control and data accuracy within the CRM
• Provide outstanding customer service to students, parents, and campus partners
• Deliver occasional presentations and participate in student-focused events

What We're Looking For

• Experience working with CRM systems such as Salesforce, Slate, SAP, or similar platforms
• Strong data entry, reporting, and administrative skills
• Excellent communication and customer service abilities
• Comfortable interacting with students, families, and campus stakeholders
• Ability to identify process improvements and contribute ideas
• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint)

Qualifications

• Associate's Degree plus two years of related experience, Bachelor's Degree, or an equivalent combination of education and experience
• Experience with CRM systems, databases, reporting tools, or student information systems preferred
• Higher education experience is a plus

Why Join the Department?

• Collaborative and supportive team environment
• Opportunity to contribute to student success
• Growth potential within admissions technology and communications
• On-site position located in beautiful Keene, NH

Apply today to become part of a team that is passionate about helping students achieve their educational goals.

• CRM Specialist
• CRM Coordinator
• Admissions Coordinator
• Enrollment Coordinator
• Student Services Coordinator
• Information Systems Coordinator
• Database Coordinator
• Administrative Coordinator
• Operations Coordinator
• Communications Coordinator
• Salesforce Administrator
• Data Analyst
• Admissions Operations Specialist