Office Clerical/Passport Support Associate - Portsmouth $20.24 + $4.93/hr

We are pleased to offer new Full Time Clerical Office opportunities with the National Passport Center at the Pease Trade Port in Portsmouth, NH. The National Passport Center is a key agency responsible for processing and issuing passports to U.S. citizens. Employment in this role opens your door to direct government employment.
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As your "career partner", we provide you with a relationship, not just a job. Your employment goals and needs will be supported , having you looking forward to going to work everyday.
2024 Employee Quote: "Working for you is fun, easy and rewarding. You are all so nice". Cheryl P.
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SECOND SHIFT Hours - 3:30PM to 12:00AM Flex-Time Scheduling Options Possible
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$20.24/hr + $4.93/hr plus Sick, Holiday and Vacation Pay. Health Benefits, Retirement Account  Available
Job Description: These positions involve a multi-step process involving data entry, customer service, review for clerical accuracy, research, assembly of printed booklets and mail packaging.
These positions can give you a foot in the door to US Government employment as well as career advancement. We have multiple positions available for midday and second shifts. The center offers a pleasant work culture and celebrates success of team members achieving efficiency and accuracy.
Responsibilities: In this team oriented environment your day will include...

• Application Processing: Open applications, review and process passports in accordance with established procedures and guidelines.
• Photo Image Control: Reviewing photographs for accuracy with applications and sealing into booklets
• Data Entry: Accurately input applicant information into the passport processing system. Maintain high standards of data accuracy and integrity.
• Customer Service: Provide excellent customer service by responding to inquiries, clarifying requirements, and offering guidance to applicants.
• Document Verification: Verify the authenticity of supporting documents submitted with passport applications.
• Quality Control: Conduct thorough reviews of completed applications to ensure compliance with all relevant regulations.
• Collaboration: Work collaboratively with team members and other departments to ensure smooth processing of passport applications.
• Confidentiality: Handle sensitive information with the utmost confidentiality and adhere to privacy and government security protocols.

Government Mandated Qualifications:

• US Citizenship
• REAL ID
• Credit Worthiness
• No criminal history
• High School Diploma or GED
• Keen attention to detail and accuracy.
• Ability to work in rotating processes
• A minimum of two years’ experience in an office setting
• Ability to work with computers with ease and input data efficiently
• Ability to move up to 45 pounds

Security Clearance Required: This is a US Government secure facility. Employment is conditional on the ability to pass government required criminal and public trust security clearance and credit check.  REAL ID or US Passport is required by first day of employment.
Please submit resume to [email protected]