Office Clerical Administrative Support/Passport Support Associate II - Portsmouth

Join the Team That Helps Americans Travel the World!
Join the National Passport Center in Portsmouth, NH, as a Passport Support Associate II! Earn $20.24/hr (2nd Shift) or $19.84/hr (1st Shift) plus $4.93/hr in benefits credit while assisting with data entry, document processing, and customer service. Enjoy paid federal holidays, health benefits and/or 401a plan, and full-time 1st shift (limited openings) or 2nd shift hours with a stable, professional team.
This is a key federal facility responsible for processing and issuing U.S. passports. This is a great opportunity to build a career in a respected government environment with steady hours, strong benefits, and long-term potential.
Compensation & Benefits

• $19.84 per hour - 1st shift
• $20.24 per hour - 2nd shift
• Additional $4.93/hour contributed to a interest accruing retirement account or applied toward health insurance premiums
• Paid Federal Holidays, Vacation, and Sick Time
• Full-time, steady schedule - Various shift options available

Your Responsibilities

• Application Processing: Open, review, and process passport applications following federal guidelines
• Photo & Booklet Assembly: Match and seal photos into official passport booklets
• Data Entry: Input applicant information accurately into secure systems
• Customer Service: Provide professional, friendly assistance to applicants
• Document Verification: Confirm authenticity of identification and supporting materials
• Quality Control: Review completed applications for accuracy and compliance
• Collaboration: Work with team members to meet daily processing goals
• Confidentiality: Handle sensitive information per federal privacy and security standards

Qualifications

• U.S. Citizenship (required)
• High School Diploma or GED (required)
• Minimum 2 years of office or administrative experience
• Computer and data entry skills
• Excellent attention to detail and organization
• Ability to lift up to 45 lbs and rotate between clerical stations
• Must pass government background, credit, and security clearance requirements

Why Work With McIntosh Staffing Resources
As your career partner, we offer more than a job — we offer opportunity. Our team supports your goals every step of the way, ensuring a positive, professional experience and a workplace you’ll be proud to represent.